Beware of scams

By You and money

Dealing with your personal finances can be simple or complex. Either way, it’s important that you watch out for scams and take some simple precautions to avoid them.

Credit and debit cards

  • Don’t give your card details to people who phone you to sell you a product or service. Only give your card number if you’ve investigated the call.
  • Don’t let your card out of your sight when you make a transaction.
  • Never give your card or PIN to someone else.
  • Don’t keep your PIN written down in the same place as you have your card.
  • Stop using an ATM if you think there is something suspicious about it.
  • Check your statements carefully and let your bank know immediately if you find something suspicious.

Requests for your information

  • Banks won’t ask for your security details online, so never respond to any email requests of that kind.
  • Don’t give anyone personal information that isn’t necessary for your transaction.


  • Keep your computer security up to date.
  • Try not to access online banking in public places like internet cafes or airports.
  • Buy from websites that you trust.
  • Don’t buy anything from online stores that don’t offer you secure transactions (look for the ‘s’ in the URL which shows that it’s secure (https://).
  • Make sure your passwords are difficult to guess.
  • Read the terms and conditions before you buy anything online.

What to do if you think you’ve been scammed

  • Call your bank immediately and let them know.
  • Warn your friends and family.


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